Categories: About Professional English (ESL)

English at Work: Common Phrases and Situations in Professional Settings

Build confidence and clarity with real phrases used in meetings, emails, and everyday workplace conversations—especially helpful for ESL learners in professional environments.

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For ESL learners preparing to enter professional settings, one of the biggest challenges is not vocabulary—it’s knowing what to say in real situations. In the workplace, communication is full of polite requests, indirect feedback, and teamwork language that doesn’t always match textbook English.

This article offers a practical look at the most common types of professional English used in offices, meetings, and client interactions. Whether you’re writing emails or introducing yourself on a Zoom call, these phrases help you sound confident, respectful, and professional.

🔍 Insights

Politeness in business English is often about choosing softer phrases, like “I was wondering if…” instead of “Tell me…” — not because you’re unsure, but because you’re showing respect.

Everyday Situations and Useful English Phrases

📩 In Emails

• “I hope this message finds you well.”
• “I’m writing to follow up on…”
• “Please let me know if you have any questions.”
• “Looking forward to your response.”

💬 In Meetings

• “Can I add something here?”
• “That’s a great point. I’d also suggest…”
• “Let’s circle back to that later.”
• “Just to clarify, are we saying that…?”

📞 On Phone or Video Calls

• “Can you hear me clearly?”
• “Thanks for taking the time to speak today.”
• “Let’s schedule a follow-up call.”
• “I’ll send a summary after the call.”

🙋‍♀️ When Introducing Yourself

• “Hi, my name is [Your Name], and I’m currently training in [your field].”
• “I’m excited to be part of the team.”
• “I have a background in [industry] and recently began focusing on [skill].”

Each of these examples supports not just fluency, but also the confidence to speak up in professional settings—whether you’re an intern or a new hire.

Tips for Practicing Business English

• Watch workplace shows or YouTube channels with real dialogue
• Practice emails by rewriting ones you’ve received in more professional tone
• Use role-play apps or find a study buddy to simulate work conversations
• Record yourself saying meeting phrases and listen back to build fluency

Professional English isn’t about sounding perfect—it’s about sounding clear, polite, and prepared. These phrases give you a foundation to communicate confidently on the job, even when English isn’t your first language.

Find Out More

Curious about how you can improve your English for business and professional settings? Explore our
Professional English (ESL) program and see how you can hone your language skills for business meetings, negotiations, presentations, and everyday workplace interactions, or
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