Loyola University Medical Center | Medical Assistant

Medical Assistant

Loyola University Medical Center is currently looking to hire several Medical Assistants for various locations throughout the Chicagoland area.  For more details on the positions, please see below:


Utilizes a defined skill set consistent with the basic educational program, certification, and relevant work experience to deliver direct care to the patient in the ambulatory setting. Working under the direct supervision/licensure of the physician, the Medical Assistant is an integral member of the health care team and is responsible for coordinating the pre/intra/post aspects of the medical visit. Those include direct care, registration & scheduling, physician-patient communication and other office-related tasks. In addition, will administer medication and works directly with other health care professionals at the site
as well as ancillary department and services to coordinate care. The core Magis values of care, concern, cooperation and respect are evidenced in daily work.

Direct Care: Provides care to the patient and support to the physician

throughout the entire visit, beginning at the time of arrival at the

reception desk, during the visit, and completion of the check out

process. This includes but is not limited to history taking, assisting with

routine tasks and procedures, telephone messaging, scheduling and visit

follow up orders. Works under the supervision of a registered

professional nurse when additional skill, assessment and expertise are

needed, or in the absence of the physician.


Clinical Operations: Uses planning and collaboration skills to maintain

optimum work flow in the clinical area, including flexing assignments,

cross coverage and continuous communication with peers to identify

obstacles. Uses problem solving skills and proactive measures to

eliminate roadblocks that impact the delivery of care. Uses creative

thinking to identify ways that enhance the patient/physician clinic

experience. Oversees supply inventory and is a resource for the routine

use and maintenance of medical equipment. Actively participates in

quality projects and activities that enhance care through evidence-based

practices. Demonstrates a culture of safety in the care environment and

adheres to the standards of care required by regulatory agencies.


Registration & Front office: Utilizes technical skills and knowledge of the

computerized scheduling systems to generate patient demographic info

as well as facilitate appointment scheduling and access to care.

Demonstrates capacity for attention to detail as it relates to insurance,

billing and referral processes.


Scheduling: Demonstrates initial and ongoing competency with the

enterprise’s computerized scheduling systems for clinic appointments

and ancillary testing. In addition, coordinates external referrals into and

out of the system when requested or ordered by the physician. Routinely

reviews physician schedules to identify opportunities to improve patient

access and/or reduce wait times, maximize staff/physician productivity

and maintain clinic flow.


Telephone & Communications: Serves as the primary source of contact

for clinical operations within the department. Deals promptly, directly

and completely with messages from patients and physicians. Exhibits

courteous and professional interactions with internal and external

customers. Escalates any unresolved issues to the medical assistant lead,

registered professional nurse or manager. Demonstrates proficiency in

the use of electronic communication modalities.


To apply, please send your resume to Denise Alexander at dalexander@mccollege.edu and indicate the name of the position and company. Also, please complete an application on their website using the link below:





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