Loyola University Medical Center is currently looking to hire several Medical Assistants for various locations throughout the Chicagoland area. For more details on the positions, please see below:
Utilizes a defined skill set consistent with the basic educational program, certification, and relevant work experience to deliver direct care to the patient in the ambulatory setting. Working under the direct supervision/licensure of the physician, the Medical Assistant is an integral member of the health care team and is responsible for coordinating the pre/intra/post aspects of the medical visit. Those include direct care, registration & scheduling, physician-patient communication and other office-related tasks. In addition, will administer medication and works directly with other health care professionals at the site
as well as ancillary department and services to coordinate care. The core Magis values of care, concern, cooperation and respect are evidenced in daily work.
Direct Care: Provides care to the patient and support to the physician
throughout the entire visit, beginning at the time of arrival at the
reception desk, during the visit, and completion of the check out
process. This includes but is not limited to history taking, assisting with
routine tasks and procedures, telephone messaging, scheduling and visit
follow up orders. Works under the supervision of a registered
professional nurse when additional skill, assessment and expertise are
needed, or in the absence of the physician.
Clinical Operations: Uses planning and collaboration skills to maintain
optimum work flow in the clinical area, including flexing assignments,
cross coverage and continuous communication with peers to identify
obstacles. Uses problem solving skills and proactive measures to
eliminate roadblocks that impact the delivery of care. Uses creative
thinking to identify ways that enhance the patient/physician clinic
experience. Oversees supply inventory and is a resource for the routine
use and maintenance of medical equipment. Actively participates in
quality projects and activities that enhance care through evidence-based
practices. Demonstrates a culture of safety in the care environment and
adheres to the standards of care required by regulatory agencies.
Registration & Front office: Utilizes technical skills and knowledge of the
computerized scheduling systems to generate patient demographic info
as well as facilitate appointment scheduling and access to care.
Demonstrates capacity for attention to detail as it relates to insurance,
billing and referral processes.
Scheduling: Demonstrates initial and ongoing competency with the
enterprise’s computerized scheduling systems for clinic appointments
and ancillary testing. In addition, coordinates external referrals into and
out of the system when requested or ordered by the physician. Routinely
reviews physician schedules to identify opportunities to improve patient
access and/or reduce wait times, maximize staff/physician productivity
and maintain clinic flow.
Telephone & Communications: Serves as the primary source of contact
for clinical operations within the department. Deals promptly, directly
and completely with messages from patients and physicians. Exhibits
courteous and professional interactions with internal and external
customers. Escalates any unresolved issues to the medical assistant lead,
registered professional nurse or manager. Demonstrates proficiency in
the use of electronic communication modalities.
To apply, please send your resume to Denise Alexander at firstname.lastname@example.org and indicate the name of the position and company. Also, please complete an application on their website using the link below: