Medical Assistant

Howard Brown Health a mission-driven organization for purpose-driven people. Howard Brown exists to eliminate the disparities in healthcare experienced by lesbian, gay, bisexual and transgender people through research, education and the provision of services that promote health and wellness

  • Community-based health clinics in some of Chicago’s most underserved neighborhoods
  • The largest LGBTQ health provider in the Midwest

What is in it for you:

Medical Assistant Development Pathway
MA IHS Diploma/GED
MA IIAAMA/AMT Certification or 1-year tenure with HBH or external MA experience
MA III2+ years tenure with HBH or relevant experience
  • A commitment to work-life balance with:
    • 3-weeks paid vacation and 1-week of personal time
    • 12 accrued sick days per year
    •  9 paid holidays, including Juneteenth
    • PTO Exchange allows employees to turn unused PTO into liquid assets
  • Employer-sponsored health, dental, vision insurance with two PPO plans and an HMO plan.
    • BCBS HMO, PPO and PPO Select Plans
      • HMO premium = $27/month 
    • BCBS Dental premium = $7.50/month
    • EyeMed Vision premium = $3.26/month
  • 401k program with up to 5% employer match after 90 days.
  • Employer-paid basic life insurance valued at one times the annual salary up to $100K
  • Voluntary Life and AD&D, and Short-term and Long-term disability
  • Up to $720 pre-tax commuter and parking benefit account
  • Flexible Spending Accounts for healthcare and dependent care
  • Tuition Reimbursement and Student Loan Forgiveness Programs; NHSC & PSLF
  • Employee Assistance Program with 5 employer-paid counseling sessions
  • 50% off at Brown Elephant Resale Shops and discounts at local businesses

What you can expect:

Under the supervision and direction of the primary care Providers and Staff Nurses, provides direct patient care and clerical support.

How you will make an impact:

  • Carry out policies and procedures developed to maintain infection control and safety.
  • Perform duties according to approved policies and procedures relating to OSHA and Standard Precautions.
  • Perform routine clinical functions to include but not be limited to: vital signs, weight, blood pressure, urine sugar/protein dips, and hematest.
  • Multiple site assignments as needed.
  • Will follow role assignments that are in alignment with the Patient Centered Medical Home Standards, and participate in all Patient Centered Medical Home efforts.
  • Record data collected in appropriate EMR system.
  • Report patient observations to the responsible provider or staff nurse.
  • Perform lab procedures as assigned, collects, labels, and processes all specimens including urine, stool, sputum, and blood as required.
  • Provide patient with appropriate requisition, information and instruction for ancillary tests and procedures ordered by physicians.
  • Stock inventory and ensure cleanliness of examination rooms, equipment, and work area.
  • Report medical and office supply inventory needs to supervisor.
  • Prepare specimens for shipment to external lab ensuring that specimens are ready and picked up by courier in accordance with designated courier schedule.
  • Check spiceworks voicemail and route phone messages to providers or nurses.
  • Ensure that specimens are processed in accordance with established Howard Brown research protocol.
  • Participate in quality assurance process via data collection, evaluation of results, and implementation of recommendations.
  • Participate in research project participant recruitment as directed.
  • Perform data entry into Centricity as needed (i.e. referrals, depression collaborative)
  • Performs medical reception functions.
What you will bring to Howard Brown Health

Minimum Qualifications:

  • High School Diploma/GED required 
  • Good interpersonal skills and ability to work well within a team setting.
  • Certification (Plus)

Preferred Qualifications:

  • Previous experience in a health care setting dealing with HIV/AIDS clients and written or communication skills in English and Spanish.
  • Displays initiative in the work setting
  • Must demonstrate exceptional written and verbal communication skills


To apply, please complete an application using the link below and send your resume to Denise Alexander at Please indicate in the email the name of the position and the company.

Text box item sample content

Contact Info

Career Services

Amorinda Martinez
Associate Director of Career Services
100 South Wacker Drive, LL 1-50
Chicago, IL 60606

Denise Alexander
Career Services Coordinator
100 South Wacker Drive, LL 1-50
Chicago, IL 60606

312-236-9000 ext. 1014


Business Hours:

Mon – Thu 9:00A.M. – 6:00 P.M.

Fri 9:00A.M. – 4:00 P.M.

request information

Accessibility Toolbar