Patient Services Representative

Hamdard Health is currently looking to hire Patient Services Representatives for several locations throughout the Chicagoland area. For more details, please see the description below:

Hamdard Health Alliance is a Federally Qualified Health Center that operates three locations in Roger’s Park Chicago, Addison and Bensenville Illinois. Hamdard provides pediatric and adult primary-care, psychiatry, psycho-therapy, cardiology, and substance use disorder treatment.

Job Description:
Under the direction of the Practice Manager, the medical assistant is a vital part of the patient care team. Responsibilities are focused on ensuring quality care and efficient clinic flow for patients.

Experience preferred but we will train qualified candidates.

Essential Functions:

  • Participate in daily care team huddles.
  • Welcome, greet, and escort patients from the waiting area to the examination room.
  • Obtain and document vital signs, required screenings and chief complaints.
  • Assist with procedures.
  • Administer injections under the direction of an RN and physician.
  • Assist with prescription refills and notification of normal laboratory results
  • Maintain the care environment by cleaning, preparing, and stocking examination rooms.
  • Understand, respect, and comply with patient confidentiality and HIPAA regulations.
  • Assist in the collection, labeling, and processing of specimens.
  • Perform phlebotomy and point of care testing.
  • Adhere to OSHA and infection control policies and procedures.
  • Participate in educational programs and team meetings as required.
  • Assist with clerical responsibilities as needed.
  • Successfully completes required competency testing.

Requirements & Qualifications:

  • Completion of Medical Assistant program, preferred
  • Medical Assistant Registration or Certification, preferred
  • Experience working in a Community Health setting, preferred.
  • Phlebotomy skills, preferred
  • Bilingual Urdu, Hindi, Spanish, Bosnian, preferred
  • Excellent team member skills, required
  • Dedication to social justice principles, required
  • 1-2 Saturday clinics per month, required
  • 1-2 early morning (7am) and evening clinics (7pm) per month required
  • Annual Influenza Vaccination required
  • Covid vaccination required
  • Basic Life Support Certification required
  • Basic computer skills, required


  • Healthcare: medical, voluntary dental and vision
  • 403(B) retirement plan with 2% matching
  • Paid time off and paid holidays
  • Life insurance with voluntary increase option
  • Long term disability
  • Voluntary accident and illness insurance
  • Paid time off for trainings, conferences, education, and CME Sign on bonus, retention bonus
  • License reimbursement
  • National Health Service Corps loan forgiveness available

Per federal mandate, Hamdard Health Alliance requires all employees to be vaccinated against COVID-19, subject to religious or medical accommodation.

Job Type: Full-time


  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Paid time off
  • Vision insurance


  • Monday to Friday
  • Weekend availability

Supplemental Pay:

  • Signing bonus

Application Question(s):

  • Do you speak any additional languages? Please specify fluency.


  • Medical Assistance: 1 year (Preferred)
  • Phlebotomy: 1 year (Preferred)


  • Certified Medical Assistant Certification (Preferred)

To apply use the link below and, please send your resume to Nadia Saleh at  Please indicate in the email the name of the company and position you are applying for.


Hamdard Health MA

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