Open Position: Admissions Operations & Technology Specialist
Position Overview
The Admissions Operations & Technology Specialist is responsible for managing the day-to-day technological and operational processes that support the admissions lifecycle. This role serves as the liaison between admissions and IT teams, ensuring data accuracy, system optimization, and process improvement throughout recruitment and enrollment.
Key Responsibilities
- Manage and optimize admissions systems, including CRM platforms (ELM451), ensuring accurate integration with the SIS and other institutional systems.
- Design and refine student-journey workflows, automated communications, and recruitment funnels.
- Develop dashboards and reports for admissions performance and recruitment analytics.
- Streamline data workflows and identify opportunities for automation.
- Administer user accounts and permissions (Microsoft 365, OKTA, OAuth).
- Develop scripts and automation tools (Python, SQL, HTML/CSS) to improve efficiency.
- Provide system training and support for admissions staff.
- Collaborate with IT, Marketing, and Enrollment teams on cross-functional data projects.
- Support document management, decision release workflows, and CRM data imports.
- Maintain and update websites (WordPress, Wix) and track analytics (GA4, Search Console).
Qualifications
- Bachelor’s degree in Information Technology, Computer Science, Data Analytics, or a related field.
- 3+ years in admissions operations, CRM management, or higher education systems.
- 2+ years of computer operations experience including installation and maintenance.
Competencies & Skills
- Proficiency in Python, SQL, and HTML/CSS scripting.
- Experience with CRM platforms (ELM451 preferred) and reporting tools.
- Understanding of data workflows, integrations, and analytics dashboards.
- Experience with CMS (WordPress, Wix) and GA4/Google Search Console.
- Strong problem-solving, analytical, and communication abilities.
Equal Opportunity & Accommodation
Midwestern Career College (MCC) is an equal opportunity employer, committed to providing employment and educational opportunities without regard to race, color, religion, sex, age, national origin, sexual orientation, disability, veteran status, or any other legally protected category.
Job seekers requiring reasonable accommodation to complete the application process should call (312) 236-9000 ext. 1090 or email the Human Resources Department.

