About the job

Job Title: Clinical Applications Specialist (Sonographer)

Job Location(s)

• Northeast Region (Philadelphia, Boston, New York)
• West (Phoenix, Los Angeles, San Diego, San Francisco)
• Southcentral (Houston, Dallas)

Job Summary

As the Clinical Applications Specialist, you will drive and execute clinical education training and demonstration strategies. The Clinical Applications Specialist will facilitate evidence-based practice and support the customer experience and commercial teams from pre-sale through post implementation by providing effective outcome-based education and training solutions. Your efforts will impact our customer’s ability to improve productivity, patient care and quality by optimizing their technical & clinical competencies, image quality, workflow, and protocol management.

Roles and Responsibilities

• Provide technical and clinical leadership during pre-sales process by demonstrating full range of Exo products, including potential uses, product capabilities and benefits to customers to drive revenue within the region.
• Coordinate, schedule, and execute objective based system training for your customers as necessary and monitor and report on training outcomes.
• Serve as a subject matter expert in ultrasound and as a clinical liaison to the sales organization with the goal of strengthening clinical capabilities of the team and customer relationships, while also driving business opportunities forward.
• Penetrate competitive accounts and communicate current market intelligence back to the business.
• Advance new product features and clinical techniques, partner with customers in developing training plans / strategies that support new product assimilation and ongoing training needs.
• Support trade shows and professional conferences by performing product demonstration and customer training.
• Act as focal point for the sales and customer success teams, identify customer satisfaction issues, assist in escalations, problem determination and specialty training requests.
• Develop meaningful relationships with customers (highlighting key opinion leaders where necessary) to standardize and optimize protocols and support our clinical education initiatives.
• Maintain required well-written pre and post training documentation in conjunction with headquarters teams.
• Demonstrate safety first and quality mindsets, maintaining applicable processes as part of the Quality Management System and EHS policies and procedures.

Qualifications

• Associate degree from an accredited medical sonography program
• Minimum 7 years of combined medical ultrasound experience (including both clinical and industry experience)
• Minimum 3 years of clinical applications experience as a sales partner in a major ultrasound manufacturer (Point of Care experience preferred)
• Active American Registry of Diagnostic Medical Sonographers (ARDMS) certification in: Abdomen, OB/GYN required. Vascular, Cardiac and MSK desired, and RDCS-PE are a plus
• Must be willing to learn cardiac ultrasound to train and support customers using the system for eFAST and cardiac exams
• Demonstrated experience working on various ultrasound systems
• Deep understanding of clinical education training and associated process implementation
• Knowledge of Healthcare Information Systems, ultrasound and imaging workflow, networking, and IT
• Demonstrated experience delivering complex information and modifying messaging based on audience
• Willingness to travel extensively >80% (4-5 days per week including overnights and some weekends) within the USA via multiple modes of transportation (car, air travel, & train, etc.)

Compensation

• Annual salary between $85,000 – $135,000 (Salary will commensurate according to candidate’s location and experience level).
• Variable compensation program based on performance of sales partners

To apply LinkedIn